Jet2.com and Jet2holidays clients travelling to the Algarve can now save key travel documents in one convenient place. The sister companies have launched a “Useful Documents” feature on their mobile apps that enables customers to upload and store such important documents as overseas country entry forms and negative COVID-19 test results.
According to Jet2 – one of the major airline and tour operator companies servicing Faro Airport – the new functionality “means customers can easily organise their travel documents in one single place, helping to make the pre-departure and day of travel preparations more seamless and smooth. It also offers holidaymakers easy access to safe travel information and travel requirements for the destination they are travelling to and allows them to travel paper-free.”
In addition to being able to upload travel documents, package holiday customers can view other holiday documentation such as boarding passes, flights and transfer vouchers on the Jet2holidays app. Incorporating push notifications to help travellers remain informed throughout their journey, the app includes handy reminders about filling in passenger locator forms 48 hours before returning to the UK, and details about the time and pick-up location of their airport coach transfer on the day of departure.
Flight-only customers can view and download their Jet2.com boarding passes and any other useful documents they choose to upload.
Announcing the initiative, Jet2.com and Jet2holidays CEO Steve Heapy said, “As a result of government travel requirements, there are additional documents for holidaymakers to be aware of such as test results and passenger locator forms.
“As we start to welcome back more customers and increase our offering to include flights and holidays to over 40 quarantine-free destinations, we want to make the process of travelling with us as smooth as possible. For this reason, we are introducing functionality for customers to upload their own travel documents to a central location within the Jet2.com and Jet2holidays apps.
“The new feature allows customers to store all their COVID-19 related health and travel documents in one place, eliminating the need for unnecessary paperwork and helping to make travel as easy and fuss-free as possible. We take pride in our award-winning customer service and this functionality will really help us to continue delivering that.”
Earlier this month (19 July), the airline and tour operator recommenced flights and holidays to “amber list” destinations including the Algarve, thus allowing fully vaccinated customers (and children travelling with them who are under 18) to fly to more than 40 quarantine-free destinations this summer from 10 UK bases.
“With customers now able to plan and travel on flights and holidays to so many quarantine-free destinations, this offers plenty of choice and flexibility for customers when it comes to enjoying a much-needed holiday in the sunshine.”
